Expertise for global facade construction
Specialists who produce custom aluminium profiles for their façade projects benefit from optimally coordinated hardware technology. Roto Aluvision has a Key Account Organisation to assist with this. One adviser centrally manages all of a facade manufacturer’s projects around the globe.
There are a lot of factors at play when developing special profiles and designs for a façade based on the customer’s goals. Significant investment in planning and project-specific production as well as complex logistics and installation processes hold particular challenges. Established partnerships between the facade manufacturer and its suppliers help to overcome these challenges. Aluvision Key Account Management ensures that a single point of contact is always on hand to assist an internationally active facade manufacturer.
Experience and innovation
For Matthias Nagat, Head of Sales and Product Management at Roto Aluvision, there’s no doubt that customers like the Kyotec Group benefit from the new organisational form: “No matter where in the world a facade specialist works, the company’s assigned project manager can build on the experience that the relevant Aluvision Key Account Manager already gained during collaboration. They are familiar with the customer’s plants, their organization and processes. This means they can provide the best possible support even as early as the planning and offer stages.”
From prototype to testing
The Key Account Manager is involved as early as the design phase so that the hardware is optimally tailored to the planned profiles. Roto designs hardware solutions based on the established data and produces initial prototypes to fulfil the task and suit the kinematics of the elements. In this way, the facade manufacturer can provide samples quickly, and profile and hardware production can begin as soon as approval has been granted. If requested, Roto can assist as the project progresses by offering training in window production and by testing the elements at the Roto test centres. All services are coordinated by the Key Account Manager.
For unique architecture
At the ITC Leinfelden, some Tilt&Turn and outward opening Top-Hung windows made up of special profiles, for example, underwent RC 2 testing for the Kyotec Group. Jean-Charles Puechblanc, who is in charge of design at the Belgian facade manufacturer, visited the Roto ITC together with Project Manager Nicolas Scarpulla to monitor the tests. “These windows are intended for a renovation,” he reports. “We were tasked with refurbishing the glass and aluminium facade on the AXA Belmont Building in Brussels’ European Quarter, while staying as true to the original as possible.
The facade, which was originally designed for the new building by a renowned artist, gives the building its unmistakable identity with its colours. Decorative glass boxes in pink, blue and yellow are attached to the fixed mullions. The aim of the new facade is to considerably improve the thermal insulation and protection against heat, but without changing the appearance, explains Scarpulla. “This was one of many reasons why this refurbishment is a technically challenging task.”
Hand in hand
Even at the planning stage, the Kyotec Group benefited from Roto’s ability to calculate the kinematics of a window sash from the intended profile in a short space of time and to adapt hardware from the Roto AL Designo range. “Optimally tailored hardware is the only way to guarantee that an opening element can be operated reliably and easily,” emphasizes Puechblanc. “And this is exactly what we got for this project from Roto.”
The globally active Roto organisation even provides support for projects which are being undertaken in different countries. “Roto’s processes are reliable and precisely coordinated.
One face to the customer
Having a single point of contact at Roto, who receives and passes on all relevant information, speeds up research and decision-making processes. Puechblanc is also convinced of this: “We have to introduce complex processes often in short time frames. So it helps if you have direct communication with a well-versed partner.” Once production of the elements has begun, Roto remains involved in quality management. “The Technical Service is on hand to provide us with support or, for example, to carry out tests for us at short notice, if necessary.”
This is why Scarpulla “wouldn’t hesitate to recommend Roto as a partner” for companies in the facade industry.
Project Management at the Kyotec Group is very pleased in general, adds Puechblanc:
“Roto understands facade construction and profile designs. This makes the hardware Solutions smart and efficient to work with. At the same time, we found the collaboration to be a pleasure and were pleased with how the focus was on achieving objectives. The people at Roto are committed and proactively contribute their own ideas. Interested in finding out more?”
Certainty in planning and implementing special aluminium solutions
This article was published in Roto Inside 60.