That's why Roto is the #perfectmatch

Product

How do we come up with our products, which set standards around the world? The answer lies in the unique combination of an understanding of the market, technical excellence and proximity to customers. At the forefront is our Product Management, which identifies our customers’ requirements at an early stage together with Sales, Lean Management and Development. Our concept of the “perfect match” – the coordinated interaction between hardware, seal and glazing technology – means that our customers’ window and door solutions offer exceptional ease of use and functionality.

We remain true to the modular principle for the product development of our hardware product ranges, as it provides a substantial economic benefit for window and door manufacturers: If hardware components can be used to produce different elements and opening types and are compatible with all frame materials, this greatly improves the efficiency of building element manufacturing.

We systematically design our hardware and seal systems to incorporate ease of installation. Many components can be used for several opening types and different systems in terms of the use of identical parts. Most of our hardware product ranges can also be processed in very slim profiles and open up a wide range of applications.

System expertise

Innovative products with the technological backbone of a modular system, available in high quality and at short notice thanks to short delivery periods and accompanied by sound technical support – these are all defining features of our individual system expertise. This pays off in many ways for our market partners.

We cater for all opening types and frame materials worldwide. The performance of our hardware technologies, seals and glazing blocks is verified by certifications. The interlinked systems consisting of hardware and seal can be processed efficiently and offer end users numerous advantages. This is how we lay the perfect foundations for your success, in terms of both your customers and the market environment.

The strength of our hardware systems lies in their consistency. Whether they’re windows or doors, Tilt&Turn or sliding elements, our solutions work together, creating real added value for fabricators and end customers. This is also true of our Door solutions. Multipoint locks, thresholds and main door hinges offer a perfectly coordinated complete package for doors. The consistent interlinking of the components provides reliability and efficiency – both in production and in day-to-day use.

Service

We support our customers around the world with extensive test services, digital services and e-Learning sessions. Our customers can have their window and door systems undergo a performance test in international Roto test laboratories. All tests are carried out in accordance with the latest national and international standards and guidelines. Some test centres are accredited, which means that customers can also obtain recognised certificates there. Our Sales department at Roto plays a key role in this process, because the team works in collaboration with the customer to optimally coordinate the system components and tests. Our value proposition: reliable hardware, seal and system testing from one provider.

Our customers in Europe, the USA and Canada have access to an ERP-based customer portal which provides real-time data on products, prices, orders and invoices. Individual access rights define how the users’ Purchasing, Accounting or Storage Logistics departments can use this portal. Digital orders are also easy to handle.

The Roto Con Orders digital hardware configurator helps with planning window and door hardware. This application makes rapid configuration possible and offers export options for standard formats like PDF, Excel and CAD. Project-specific data can be edited within the team and stored centrally. The consistent digital process chain going right through to the ordering stage ensures efficiency and minimises sources of error.

Our multi-language e-Learning platform shares sound knowledge about Roto hardware and seals. It makes learning possible, any time, anywhere, and promotes the digital transformation within the industry.

Consultation

Personal discussions create the basis for market-defining hardware solutions. This is yet another reason why we attend global industry trade shows. At the same time, we are continuously expanding our digital communication and presentation channels such as the Roto City. This digital sales platform offers an innovative way to experience hardware solutions online, in detail and specific to the application. Roto advisers guide customers virtually through situations based on real life, therefore helping them in the planning and decision-making phases.

The advisers from the Roto Object Business help façade and window manufacturers, architects and investors around the world with planning and designing innovative new building elements by configuring bespoke hardware solutions.They make reliable statements about the technical feasibility of the planned window elements and demonstrate various hardware designs for differing demands.

With our Roto Lean consultancy service, we help our customers in the German, Austrian and Swiss markets with optimising their production processes, with digitalization and with automation solutions, which are increasingly in demand. In close collaboration with customers, the Roto Lean team develops specific solutions to make window and door production as efficient as possible.

All technical documents such as catalogues, installation instructions and interactive installation videos are available in the media portal on our website.

Globality

For 90 years, the Roto brand has stood for stability and reliability in the construction industry. With our global radius and around 4000 members of staff worldwide, we continue the tradition established in 1935 by Wilhelm Frank of thinking and acting responsibly. Our 18 production plants, over 30 international sales subsidiaries and 31 logistics and distribution centres make us an international player and a global partner with local networks for window and door manufacturers.

Our entire supply chain is based on a control principle: as soon as an order is recorded in one of our sales companies, the Production department knows what is required, when and where. The dispatchers at our plants are responsible for ensuring availability. These are people with experience, an understanding of our systems and a clear goal: not only meeting the demand of our customers but also intelligently managing buffer stock. This gives rise to a system that is based on acting proactively instead of simply reacting and that remains stable even in the event of changes at short notice.

The digital linking of our plants, sales subsidiaries and logistics and distribution centres forms the backbone of our global supply chain. But what matters is how this structure is used: not centrally, but close to the customer. We produce where there is demand. Our consistency in implementation makes us a perfect match around the world – particularly for companies who have to react to international markets with their own unique requirements.

The Roto Group has set itself a climate target: by 2030, we will reduce our Scope 1 and 2 greenhouse gas emissions by 50 % compared to the base year of 2022 – both throughout the group and around the world. This relates to the totality of the energy we produce ourselves at our sites or purchase from energy producers. We are also aiming to reduce our Scope 3 greenhouse gas emissions by 25 %. These are emissions that occur in upstream and downstream activities in our value chain. These climate targets have been validated in accordance with the SBTi standard* since March 2025.

With a whole host of targeted measures based on our sustainability strategy, we will therefore also help reduce the upstream greenhouse gas emissions of our customers and partners.

* Go to https://www.roto-frank.com/en/sustainability to find out more

This article was published in Roto Inside 60.