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Roto Aluvision: a single point of contact appointed for facade specialists

13.10.2025

Combined expertise in Key Account Management / Custom hardware solutions for project-specific profiles / A single adviser and coordinator appointed to handle all of a manufacturer’s projects

Leinfelden-Echterdingen, Velbert – Anyone who is planning custom facade constructions and aluminium profiles has to fulfil complex requirements: from design and logistics through to installation. Key Account Management (KAM) from the Roto Aluvision business unit of Roto Frank Fenster- und Türtechnologie GmbH can offer valuable support with this. Expert hardware specialists provide certainty and efficiency in all phases of a project. A facade manufacturer is assigned a single point of contact to coordinate all of their projects.

“No matter where in the world a project is being carried out, the Key Account Manager is familiar with the customer’s processes, plants and requirements,” explains Matthias Nagat, Head of Sales and Product Management at Roto Aluvision. “In this way, they can provide tailored support even as early as the planning and offer stages.”

From the idea through to installation: everything from one provider

The Key Account Manager supports every project right from the very start. They develop the ideal hardware and sealing profile solutions, organises the production of prototypes and coordinates the provision of samples for their customer’s profiles. Roto provides training in window production and performs system tests in Roto’s own test centre on request. All services are managed centrally by KAM, providing maximum transparency and minimal friction losses.

Facade and profile manufacturers who would like to receive support from Key Account Management at Roto Aluvision can contact the team by e-mailing object.business@roto-frank.com.

Reports from practice: Kyotec relies on Roto

The Belgian Kyotec Group is already benefiting from the assistance provided by KAM. When preparing a facade restoration in Brussels the company had several Tilt&Turn and Top-Hung windows successfully tested for compliance with RC 2 burglary resistance in the Roto ITC in Leinfelden. Jean-Charles Puechblanc, who is responsible for design at Kyotec, emphasises: “Being assigned a single point of contact at Roto makes our processes far quicker. The collaboration is efficient, focused on solutions and characterised by real commitment.”

Kyotec Project Manager Nicolas Scarpulla is also full of praise for the support that has been received: “Roto is a reliable partner, no matter where in the world we’re carrying out a project. The technical service team responds quickly, the organisation is meticulous. This helps us and our customers alike.”

Services available from Key Account Management at Roto Aluvision

  • Technical support from a single point of contact
  • Development of custom hardware solutions
  • Prototyping
  • Efficient validation and certification
  • Individual warranty extensions
  • Production support and training in window production
  • Construction site visits
  • Clearly structured project reports
  • Project-specific documentation
Roto Aluvision develops hardware that is perfectly suited to the profile. After prototyping and the provision of samples, it doesn’t take long until the order stage is reached.
Welcomed as visitors to the Roto Information and Technology Centre (ITC) in Leinfelden-Echterdingen: Jean-Charles Puechblanc (on the left), who is responsible for design at Kyotec, and Kyotec Project Manager Nicolas Scarpulla.
The work of Key Account Management is one of the responsibilities of Matthias Nagat, Head of Sales and Product Management at Roto Aluvision.

Learn more

  • Roto Object Business
Roto Aluvision: Key Account Management

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