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Roto Inside 25 (EN)

| 3 Important documents in the Download Centre What’s more, you can download installation, maintenance or operating instructions, product catalogues, information and details on profile manufacturers or on applicable laws and directives from the websites of many international subsidiaries. For example: information in English is avail­ able at: http://ftt.roto-frank.com/en/service/downloads/. Online hardware configurator with new features Roto Con Orders ■■ New at RotoWith the Roto Con Orders on-line hardware configurator, tailored hardware parts lists can be created easily and quickly. This is why the number of window fabricators and dealers making intensive use of the programme is growing all over the world. The latest version went on-line in March of this year and Roto Inside has spoken to two people who have been users since day one. Roto Con Orders is popular with users because it takes just  a few mouse clicks and entries to generate a window-specific parts list, along with a technical illustration  for all standard window shapes and opening types. “We’ve just released the latest version, but Roto Con Orders is still basically as user friendly as ever,” explains Dirk Mertens, Head of Marketing Services at Roto in Leinfelden. “What we have done is integrated new features that allow our customers to adapt the user interface and how results are displayed more closely to their individual needs.” Simplifying processes Thanks to a newly designed user interface with customer and material master data manage- ment, Roto Con Orders is now a comprehensive system for quotation management. Quotations and orders can be created, parts lists exported, data records imported, and quotations individu- alised. “For example, customers can now add their own company address and logo to the header of an offer. They can create and manage customer-related projects, use their own materi- als master with customer-specific materials numbers, create hardware templates tailored to individual customers, and assign their discount rates by means of an integrated discount rate structure system. It is also possible to link the PDFs produced to a sales order PDF download as a front page or supporting document. The results look really professional, yet using Roto Con Orders is as straightforward as ever. At the end of the day, what really counts is that complicated hardware technology should be communicated easily and intuitively. That’s what Roto Con Orders is all about.” Always and everywhere As a web-based solution, Roto Con Orders is available 24/7 around the world. Furthermore, market-specific solutions are continuously being added. Anyone wishing to work with the new hardware configurator just needs to register his or her email address once on www.roto-frank.com. Once a user has logged in with his or her personal access data, all functions on Roto Con Orders are fully avail­ able. Experts from Roto Sales will also provide on-site training for new users of the programme upon request. Positive reactions Johann Mittermaier, Head of the Export ­Division at Ammon Beschläge-Handels GmbH in Nuremberg, has already worked with the test version of the current Roto Con Orders. “I had the opportunity of testing the new ver­ sion during the development phase and give Roto some suggestions. I mainly use the pro- gramme to itemise hardware according to sash rebate dimensions provided by our customers. Roto Con Orders covers nearly all conventional hardware versions in the NT division, and now with this new programme version, I find it per- fect for everyday use. I would however advise new users to take some time to familiarise themselves with all functions as described in the instructions. Do this and Roto Con Orders will save you a lot of time in everyday business and present your company as highly professional. I hope they continue to improve the programme by expanding the Patio product group – that’s where I receive by far the most enquiries with The Roto Con Orders hardware configurator is easy to use and provides professional results. The new version released in March this year has numerous new features. Global market-specific information Roto homepages in more and more languages The perfect handle for every window How can I be sure of finding the right handle for each window design and furnishing style? By using the Handle Configurator on the Roto website. Window manufacturers and their customers can easily find the perfect handle for every window design and furnishing style. This new planning tool is currently available in English and German language versions. Versions in other languages will be available online soon. only rebate dimensions given.” Jonas Eriksson, Sales Manager at Roto’s Swedish trading partner Göthes Svenssons AB, also appreciates the time savings, coupled with the professional results  he achieves using Roto Con Orders. “I’ve been using Roto Con Orders for about 11 months now on an almost daily basis. In late summer, together with Roto, we started to introduce the programme to our customers. I think Roto Con Orders is an excellent tool, particularly for mid-size manu- facturers, because they can use the technical illustrations from the programme for their own production and tailor their quotations to individu- al ­customers­.” And what is next for Roto Con Orders? Dirk Mertens reveals the next development steps: “We are currently working on a responsive web design that will allow Roto Con Orders to be used on mobile devices. That will make Roto Con Orders the perfect 24/7 companion for sales staff and customer service staff when they are out and about.” ■■ New at Roto Product information, contacts, modern ser- vices such as the new Handle Configurator, the Roto Replace- ment Parts Shop, Roto Con as window and door configurator – the internationally-available Roto websites contain lots of practical tips and valuable information – all of which is avail­ able in an increasing number of languages. Today’s Roto customers can access information on the Internet in English, German, Hungarian, French, Dutch, Spanish, Polish, Turkish, Romanian and Italian. For window fabricators from Mexico, Argentina or Chile, Roto provides separate webpages with information specifically for the South American market. This year, a webpage with country-specific information in the Portuguese language was created for the Brazilian market. From 2014 onwards, Russian-speaking customers and customers from North America will also be able to access country-specific offers in their own languages. Access to each particular language version is gained by click on one of the 30 country flags on the www.roto-frank.com website. “This means that customers can locate the information relevant to their line of business in a language that they speak or that they under- stand well,” Marketing Manager, Udo Pauly, explained. && Roto Con Orders: the quickest way to individual hardware parts lists www.roto-frank.com/en/roto-con-orders

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