Roto Inside 26 (EN)

Roto Inside | 4.2014 8 | Expansion of customer service with AluVision ■■ Aluminium “After graduation, when I found out how creative an aluminium window manufacturer technician can be in façade and window design, it was clear to me that was what I wanted to do. And with my own company.When I was 26, I supervised the window design for the then tallest skyscraper in the country, for Deutsche Bank in Frankfurt. I was fascinated.” Entrepreneur KlausWarstat fondly looks back on his early years in window and façade element manufacturing. And he made his plans come true. Forty years ago, he founded a company that initially produced aluminium windows for private builders and acted as sub-contractor for smaller specialist orders for construction projects belonging to his previous employer. Then, as the more cost-effective PVC windows started to gain ground in construction, Klaus Warstat systematically expanded his contacts in the project business. For his services, he is able today to fall back on around 500 stock profiles and a great deal of experience in the manufacturing of individual profiles on behalf of customers. Warstat GmbH is considered by many architects and investors to be one of the top names for fully preassembled façade elements today. With experience for sustainable construction “Our customers believe that our experience in façade manu- facturing and in profile construction, as well as our involvement in certified sustainable construction, sets us apart from many competitors,” reports Achim Bissinger, Operations Assistant, and you can hear the pride in his voice when he speaks of Klaus Warstat’s lifework. It is also clearly evident that he is fully prepared to increasingly take on responsibility in the company. With considerable effort, he and his colleagues in the technical department work on the implementation of drafts that ambitious architects query at Warstat GmbH. “Today, our customers enthusiastically demand high-quality, sustainably produced and, at the same time, aesthetic sophisti- cated solutions for windows and glazing. No one project is like the next,” explains Achim Bissinger. “Accordingly, we now need to involve our industrial partners in the draft phase.” Competence in manufacturing and installation Some 85 employees work for Warstat GmbH at the headquar- ters in Diez and as field representatives. “Forty colleagues work in Diez in sheet metal processing, and in element manufacturing and cutting. The press-flanked profiles come from selected German companies, are foam-filled, cut to size, and pressed to the frames,” summarises Achim Bissinger. “In all departments, we have colleagues that have been working for Warstat for many years or even decades. Errors in production or installation occur very rarely.” Warstat GmbH designs with Roto Forty years ago, Klaus Warstat founded a company that is considered by many architects and investors to be one of the top names in fully preassembled façade elements today. Warstat Operations Assistant, Achim Bissinger, discusses window design for a new job with Stefano Gianfreda, Roto Sales Manager Object Business. Many hundreds of façade elements are produced annually at each of the Warstat element construction workplaces. Roughly twenty Warstat fitters at construction sites around Ger- many ensure that installation is carried out with the same level of care as is taken at the factory. And here the same thing applies: practice makes perfect. If Roto hardware is fitted turn, or tilt-and- turn, sash as in the Katharinenquartier in Hamburg, then the chief fitter requests training from a Roto technician in order to ensure that the sash is set perfectly. “Roto is not a supplier, Roto is a service,” emphasises Achim Bissinger. “And we appreciate it.” New quality for an established cooperation Klaus Warstat began collaborating with Roto more than 40 years ago. “Back then, you got away with using standard hardware even in project business,” he remembers. “Today, the aesthetic and energy demands of planners, along with larger sashes and Modern living and working in Katharinenquartier In Hamburg’s old town, the HOCHTIEF project develop- ment built the district known as Katharinenquartier in 2012 and 2013. Warstat GmbH supplied and installed completely new façade elements with double-glazed, turn-only sashes, integrated sun screening behind a safety glass pane, and glass fall prevention. The Roto concealed lying hardware ensures a permanently safe opening of the 1 x 3 m sashes that weigh up to 150 kg. The Object Service Centre “Roto OSC” in Leinfelden was, after successful static testing, able to issue a special approval for the hardware used. ift Rosenheim confirmed the façade element has an excellent U value, giving the client an excellent price- performance ratio. Working for aluminium façade and window fabricators Stefano Gianfreda has been at home in the Roto world since his training as Industrial Manager. He has been part of the AluVision team of specialists since 2007. In the newly created position of Sales Manager for Object Business AluVision, he optimises the interface between window manufacturers like Warstat and the service units at Roto. “Together, we develop individual hardware solu- tions for projects like the Katharinenquartier. I monitor the testing at OSC and ensure that technical questions are answered quickly and fully. With my help, aluminium win- dow manufacturers are able to complete their proposals even faster than before. Often, we are able to develop solutions that competitors are unable to offer.” weights, force us to individually select the appropriate hardware technology for virtually every construction with Roto, to test it, and to even develop new items.” Accordingly, the entrepreneur welcomes Roto’s decision to invest in the human resource capacity and service for aluminium fabricators. Stefano Gianfreda, who holds the newly created position of Roto Sales Manager for Object Business, nods in agreement: “I can now take the necessary time to work together with, for example, a company like Warstat, to determine precisely the right hard- ware solution necessary in order to win the contract. In conjunc- tion with the Object Service Centre ‘Roto OSC’, we are able to quickly and flexibly find the ideal solution.”

Roto Inside 26 (EN)

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